Address:
1/3 Coventry Road
P.O. Box 2474
Workington, Harare
Phone:
(0242) 751051-2
(0242) 751054-9
Switchboard: 08677 444 000
Sales: 08677 444 111
Colcom Shop Coventry Road:
08677 444 222
Customer Care: 08677 444 333
Online Shop Enquiries (Whatsapp only):
+263 719 492 492
General Enquiries: customercare@colcom.co.zw
Sales Enquiries: sales@colcom.co.zw
We love connecting with our customers. Please get in touch with us, we are happy to assist. You can also email your queries to customercare@colcom.co.zw
Please note, Colcom has no open vacancies or attachment opportunities at the moment. You may, however, submit your query for consideration should any suitable opportunity arise within our organisation.
Vacancies enquiries can be sent to jobs@colcom.co.zw
This Cookie Policy was last updated on August 18, 2026.
Our website, https://www.colcom.co.zw (hereinafter: “the website”) uses cookies and other related technologies (for convenience all technologies are referred to as “cookies”). Cookies are also placed by third parties we have engaged. In the document below we inform you about the use of cookies on our website.
A cookie is a small simple file that is sent along with pages of this website and stored by your browser on the hard drive of your computer or another device. The information stored therein may be returned to our servers or to the servers of the relevant third parties during a subsequent visit.
A script is a piece of program code that is used to make our website function properly and interactively. This code is executed on our server or on your device.
A web beacon (or a pixel tag) is a small, invisible piece of text or image on a website that is used to monitor traffic on a website. In order to do this, various data about you is stored using web beacons.
5.1 Technical or functional cookies
Some cookies ensure that certain parts of the website work properly and that your user preferences remain known. By placing functional cookies, we make it easier for you to visit our website. This way, you do not need to repeatedly enter the same information when visiting our website and, for example, the items remain in your shopping cart until you have paid. We may place these cookies without your consent.
5.2 Statistics cookies
We use statistics cookies to optimize the website experience for our users. With these statistics cookies we get insights in the usage of our website. We ask your permission to place statistics cookies.
5.3 Third-party cookies
Some features and services on our website are provided by third parties and may use cookies or similar technologies. These may include services such as Google, YouTube, Instagram, Google Maps and Google reCAPTCHA.
Our website may contain links to our social media profiles, including Instagram. Following these links will take you to the relevant third-party website, which may use its own cookies and tracking technologies. Please refer to the privacy and cookie policies of those platforms for more information.
Colcom Foods uses cookies and similar technologies to help operate the website, remember your preferences, understand how visitors use the site, and provide certain third-party services.
We use the following categories of cookies:
Essential cookies
These are necessary for the website to function properly. They support things such as security, navigation and essential website functionality.
Preference cookies
These remember choices you make on the website, such as settings or preferences, to provide a more convenient experience.
Statistics cookies
These help us understand how visitors use the website, such as which pages are visited and how the website is performing. We use this information to improve the website.
The website may also use services provided by third parties, including Google, YouTube, Instagram, Google Maps, Google reCAPTCHA and Google Tag Manager. These services may use cookies or similar technologies in accordance with their own privacy policies.
You can change or withdraw your cookie preferences at any time using the Manage Consent option on the website.
When you visit our website for the first time, we will display a cookie consent banner explaining how cookies are used. You can accept or reject non-essential cookies, or manage your preferences by category. Your choices are recorded by our consent management system. You can change or withdraw your consent at any time using the Manage Consent option on the website.
You can use your internet browser to automatically or manually delete cookies. You can also specify that certain cookies may not be placed. Another option is to change the settings of your internet browser so that you receive a message each time a cookie is placed. For more information about these options, please refer to the instructions in the Help section of your browser.
Please note that our website may not work properly if all cookies are disabled. If you do delete the cookies in your browser, they will be placed again after your consent when you visit our website again.
9. Your rights with respect to personal data
Your rights regarding personal information are explained in our Privacy Policy.
If you have questions about how we use your personal information or wish to exercise your rights, please contact us using the details below.
For questions and/or comments about our Cookie Policy and this statement, please contact us by using the following contact details:
Colcom Foods
1/3 Coventry Road,
Harare, Zimbabwe
Zimbabwe
Website: https://www.colcom.co.zw
Email: customercare@colcom.co.zw
Phone number: 08677 444 000
Colcom is committed to maintaining the highest standards of food safety and product quality. Our Abattoir is certified under the FSSC 22000 Food Safety Management System, an internationally recognised food safety management standard.
The following storage and handling guidelines are provided to assist customers, retailers, and foodservice operators in maintaining product safety and quality.
Shelf Life: 7 days from slaughter date.
Storage Temperature: Uncooked product. Keep refrigerated below 5°C at all times.
Serving Suggestions: As per customer requirements.
Preparation Guidelines: Prepare and cook thoroughly, to a core temperature of 72 °C, before consumption, according to customer preference and food safety practices.
Ingredients Declaration: Pork.
Allergens: None.
Shelf Life: 7 days from pack date.
Storage Temperature: Uncooked product. Keep refrigerated below 5°C at all times.
Serving Suggestions: As per customer requirements.
Preparation Guidelines: Prepare and cook thoroughly, to a core temperature of 72 °C, before consumption, according to customer preference and food safety practices.
Ingredients Declaration: Pork.
Allergens: None.
To ensure optimal quality and food safety, Colcom products must be handled and stored under appropriate temperature-controlled conditions.
By accessing www.colcom.co.zw , the website, and providing your personal information, I agree to be bound by these Terms and Conditions and our Privacy Policy.
To make a purchase, it may be required to provide personal information such as the name, email address, delivery address, and payment details. Please agree that:
We collect and process your personal information for the following purposes:
Please acknowledge that we may share information with trusted third-party partners such as payment processors like Online payment gateways and delivery carriers solely to the extent necessary to complete the transaction.
By opting in during the checkout process, you consent to receive promotional materials. The consent to receive marketing materials may be revoked at any time by clicking the “Unsubscribe” link in our emails or contacting our support team.
(a) Security Standards: In accordance with our obligations under the Cyber and Data Protection Act of Zimbabwe, we implement appropriate technical and organisational security measures designed to protect Personal Data against unauthorised access, disclosure, alteration, or destruction.
(b) Limitation of Liability: To the fullest extent permitted by the laws of Zimbabwe, including the Cyber and Data Protection Act, our total liability arising from or in connection with any security incident, unauthorised access, or loss of Personal Data shall be limited to direct damages.
(c) Personal Responsibilities: The provider of information is responsible for ensuring the security of login credentials and for the accuracy of the data submitted.
Last Updated: 1st November 2025
This Privacy Policy document contains types of information that is collected and recorded by Innscor Africa Limited t/a Colcom Foods division and how we use it.
We collect several different types of information for business purposes to provide and improve our service to the customer:
We use the information we collect in these ways to:
We do not sell, trade, or rent personal identification information to others. We may share information with third-party service providers to help us operate our business, such as:
Like any other website, www.colcom.co.zw; uses ‘cookies’. These cookies are used to store information including visitors’ preferences, and the pages on the website that the visitor accesses or visits. This helps us optimize the user’s experience by customizing our web page content.
Depending on the location (e.g., CDPA, GDPR), user shall have the following rights:
The security of personal data is important to us. We use commercially acceptable means to protect your Personal Data. However, no method of transmission over the Internet is 100% secure.
We may update our Privacy Policy from time to time. We will notify the data subject of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date.
If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us at:
Telephone: 002638677004131
Address: Innscor Africa Limited t/a Colcom Foods Division 1/3 Coventry Road, Workington, Harare
